Refund policy
RETURNS & REFUND POLICY
We accept returns within 3 days of delivery.
Eligibility for Returns
To be eligible for a return:
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The item must be unused, unworn, and in original packaging
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The return request must be made within 3 days of delivery
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Proof of purchase is required
To initiate a return, please contact support@nowr.co with your order number.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, refunds will be issued to the original payment method within 1–10 business days, depending on your bank or payment provider.
Non-Returnable Items
The following items are not eligible for return or refund:
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Final sale items
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Items marked as non-refundable
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Items showing signs of wear, use, or damage
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Items returned outside the 3-day return window
Return Shipping
Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.
Original shipping charges are non-refundable.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the issue so we can resolve it promptly.
Late or Missing Refunds
If you haven’t received a refund after approval, please allow additional processing time with your bank. If the issue persists, contact support@nowr.co for assistance.
Contact Information
For questions about returns or refunds, contact us at:
Email: support@nowr.co